
Back here in New Zealand I’ve just been taking my kitchen cupboards apart trying to find a small fitting that seems to have dislodged itself from my pressure cooker – rendering it redundant. Has left me pining for the roving repair-men of India whom I know could sort out my conundrum in a flash.


Come to think of it I’d also like it if these guys graced my neighbourhood with their presence sometime soon as I have an imminent guest so would like an extra pillow and my vaccum cleaner’s been playing up so I just need a cheap broom to get me through to when I manage to have it fixed.


And the gas bottle needs changing soon so would be good if I could SMS this pair to drop by and sort things out. Plus with all the great tomatoes in season I need my knives sharpened so would be timely if the other dude rolled up round now as well.

India’s micro-entrepreneurs contribute to a culture of distribution which is liberated from fixed locations playing a vital role in conveniently providing items of regular consumption at relatively affordable prices. Not limited to informal enterprise, such delivery networks are also utilised by corporates from utility providers to Coca Cola – encompassing both motorised and non-motorised options to service challenging locations from densely populated urban neighbourhoods to rural villages.
Mumbai entrepreneur Deepa Krishnan (who oriented me for my recent Dharavi ethnographic research) comments:
“… Indian consumers are probably the most demanding in the world. We want – no, we insist – on superior service, tailored to our needs, at little or no cost. This of course, is a daunting prospect for anyone supplying anything to the Indian market. But sellers who can understand this mindset and who can tailor their products and services to it, are the ones who will succeed and thrive.”

My buddies over at Box Design + Research in Delhi partnered with John Thackara a while back to compile a rich-media archive of bicycle dependent commerce: Velowala – for the Biennial of International Design at Saint Etienne. [Illustration by Tenzing Dakpa] Alongside a diverse collection of examples they comment:
“The interesting thing about being on a bicycle is that it immediately frees you as an entrepreneur from the shackles of immovable real estate. Velocommerce is all about the mobility of property, and it challenges notions of ownership and private capital.
It is special because it exists at the intersection of entrepreneurship, mobility, sustainability, grassroots innovation, cultures, local economies and decentralized,
last-mile service delivery.”

In the not-for-profit realm Worldbike highlight how bikes can transform lives – connecting the poor to markets, schools and clinics via their Mobility for Good mantra. Of particular interest is their project at the Kibera slum in Nairobi to develop bike-based technologies and business models that empower local entrepreneurs to earn a living while simultaneously helping address the local garbage problem. Partnering with UN Habitat and local support groups they are devising a system to collect and transport waste from individual dwellings to central deposit sites, where it can be sorted for recycling and disposal. Elsewhere ColaLife proposes that Coca Cola open their distribution channels to transport compact ‘aidpods’ containing items like water purification tablets and oral rehydration salts. Through piggy-backing on Coke’s extensive mobile networks in less affluent countries, ColaLife would aim to contribute to a reduction in infant mortality, improve maternal health and combat prevalent disease. [Images via Worldbike + ColaLife]

But of course there are ways of impacting issues of poverty via commercial endeavors too. Indian industrial heavyweights Godrej look set to use mobile enterprise networks to reach their customers at the base of the pyramid with their affordable, compact refrigerator. Others entering this space of for-profit solutions aimed at meeting needs of the economically challenged are Tata with their Swach water filter and the French multi-national Schneider with its domestic lighting systems under the In-Diya brand. Given that these companies will need to consider the entire product ecosystem in ensuring access to goods, fittings and service of their offerings – one would imagine they will all be including mobile enterprise in their supply chains to reach customers in both dense and dispersed locations. [Image credit: Outlook – India's New Retailers]

You can check out more images on my Mobile Enterprise set on Flickr. Meanwhile back at home… I’m looking for a new craft project that gets me off the computer – maybe a visit from this guy could help?
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Commanding commuter attention in New Zealand’s capital city is the Go Wellington Graffiti Bus that was launched earlier this year as part of the vibrant Cuba Street Carnival. While graffiti is often viewed through the lens of vandalism, its defenders claim that it creates a sense of belonging and expertise while providing a vehicle for publicly expressing personal, social and political viewpoints.
A chance meeting in a Wellington alley-way brought together the Goethe Institute and Auckland-based aerosol artists Cut Collective. This evolved into a collaboration with German collective Via Grafik resulting in an exhibition and panel discussions at Wellington’s New Dowse gallery and a live event at the carnival during which the bus was given its street-wise makeover.

By showcasing planned, commissioned and intricate works, exhibited urban artforms are placed on a higher plane than vandalism but reference to public space still seems relevant. Carnival organiser Chris Morely-Hall supported the idea that street art be hailed both in and outside the gallery context. Last year’s Street Art show at London’s Tate Modern similarly acknowledged a need to present works by urban artists outdoors rather than merely confine them to gallery interiors.
With urban surfaces becoming increasingly corporatised the bus also raises issues around the dynamics of disruption and motivations for street art.
“We are bound by our own decision-making framework that is based on pretty robust ethical values. We are business owners and ratepayers, so we are respectful of others in that position. By the same token, being contributing members of society in that way, we also feel we have some right of reply within a public space dominated by advertising imagery and messages.”
– Cut Collective member Ross Liew (aka Trust Me) Source: Unlimited

Go Wellington were amazingly cooperative in meeting my request to pull the bus out of circulation so that I could shoot it. While waiting at the expansive Kilbirnie bus depot I came across a driver who had been at the wheel of the bus on a number of occasions. He mentioned that it certainly gets a lot of attention on the street – good, bad and bewildered. Wherever I’ve come across it I’ve noted that while many people smile as they view this creative contrast to the usual corporate bus advertising, others frown at the irreverent path its cuts through Wellington streets. If a key role of art is to pose questions the
Graffiti Bus certainly qualifies – as it drives debate and salutes skills through the city’s main arteries.
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Melbourne Karachi Tram Project [external]
Note: more imagery follows in the Comments Section.
Respect to all mentioned in the article plus Lisa Mönchmeyer from the Goethe Institute, Flox + Component of Cut Collective, Go Wellington’s Siobhan O’Donovan + Darek Koper and my main man and personal bus driver – Alan.

Last week I became a contributing blogger over at Osocio – a website that aggregates
non-profit campaigns and social advertising from around the globe. Here’s a relevant bit
of cross-posting on a surprisingly simple yet highly effecive design strategy that playfully encourages behaviour change:
Scooping up a D&AD Yellow Pencil in this months awards is the brilliant Newspaper
to New Paper project from Dentsu, Tokyo. I feel D&AD are also to be applauded in acknowledging the great worth of this humble project. It signals that they are gauging quality not so much by the effort that is put into a design but more by the effect it has
on its audience.
Entry Rationale
BRIEF:
Design a package for a street vendor that sells farm-grown vegetables and fruits. The brief required somethig original, easy to use and low cost.
SOLUTION:
We focused on old newspaper used to wrap vegetables with. Newpaper was used for good reasons – for its moisture retention quality which helps keep vegetables fresh longer and for its reuse value. Under the “Newspaper for New Paper” project we utilised what was already there – the newspapers – and added an element of design that would be playful and make people smile… both those selling the vegetables and those buying them. By re-using old papers that would be thrown away, the project was friendly to the environment as well as to the budget. By simply adding colourful dots or stripes to the old paper we came up with a totally new package design.
RESULT:
Sales grew by 20%, as did the number of customers. There was more interaction with customers. Because they liked the design, people didn’t just throw away our New Paper but re-used it for something else. News of the low-cost, original design wrapping paper spread virally to other stores that used newspaper for wrapping. The New Paper project was not just a new design for wrapping paper but a pointer to a better lifestyle for us all.


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High Flying Waste
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Brilliant to note that the cover of this month’s issue of Creative Review Magazine (UK) was created as a collabration between dynamic Mumbai design house Grandmother and local taxi-transformers Swami Art on a real taxi on Indian soil.
“For any design-aware visitor, Mumbai’s yellow and black taxis, which constitute a major part of the city’s horrendous traffic, are a wondrous sight. The majority are richly decorated with a litany of the driver’s favourite things: like a MySpace page on wheels. The sacred and profane rub along on rear windscreens, wings and bumpers as visual references to gods mingle with film titles, western brand logos and complex geometric patterns. At night, these vivid forms dazzle under street lights and car headlamps. For our April issue, we commissioned our own Mumbai taxi.”

High praise to CR for featuring documentation of the fascinating process of vehicle customisation and for giving credit where credit’s due – to these unsung heros of the megacity’s dense visual texture.
It all brings back fond memories of my own collaboration with Indian graphic-wallahs a few years back which was exhibited at the Glasgow School of Art in 2007. Hollywood has its Walk of Fame which displays its divas and heralds its heros on the pavements of Sunset Boulevard. The exhibition sought to playfully create a Bollywood version employing local portraiture and typographic styles called Bollywood Soul: A Vernacular Walk of Fame.
I collaborated with local legend Bobby Solanki and his brother Ramesh and son Chetan – a talented family team who work on the roadside in the Old City in Ahmedabad and are kept busy six days a week customising rickshaws with flamboyant style that attracts drivers from far reaches of the sprawling city.
You can check out images from my Bollywood Soul exhibition on Flickr or read more about Indian street graphics on my previous post.


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